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Bank refunds $1.73m after wrongly charging 7,300+ business customers

Bank refunds $1.73m after wrongly charging 7,300+ business customers

More than 7,300 TSB business customers were charged a fee they should not have paid over a six-year period, prompting the bank to refund $1.73 million.

September 22, 2026
Air NZ probes alleged altercation between two pilots at San Francisco hotel
Air NZ probes alleged altercation between two pilots at San Francisco hotel
September 22, 2026
India-New Zealand FTA formally ratified; implementation date announced
India-New Zealand FTA formally ratified; implementation date announced
September 21, 2026
Daylight Saving Time is back, but why are we still changing the clocks?
Daylight Saving Time is back, but why are we still changing the clocks?
September 20, 2026
Flu season passes peak - but watch out for a second wave
Flu season passes peak - but watch out for a second wave
September 20, 2026
India-New Zealand FTA could take effect within a month: Todd McClay
India-New Zealand FTA could take effect within a month: Todd McClay
September 19, 2026
Australians turn to NZ as house hunting surges almost 200%
Australians turn to NZ as house hunting surges almost 200%
September 19, 2026
Police warn stolen medication could be fatal if taken
Police warn stolen medication could be fatal if taken
September 18, 2026
Billboard company apologises for revealing CRL opening date early
Billboard company apologises for revealing CRL opening date early
September 18, 2026
Labour proposes new body to oversee NZ school curriculum
Labour proposes new body to oversee NZ school curriculum
September 17, 2026
Wellington woman Sahana missing
Wellington woman Sahana missing
September 17, 2026
Fiji declares HIV emergency as 1 in 60 Fijian adults live with HIV
Fiji declares HIV emergency as 1 in 60 Fijian adults live with HIV
September 17, 2026
Search resumes for plane that vanished in 1978 with seven people on board
Search resumes for plane that vanished in 1978 with seven people on board
September 17, 2026
India FTA wins strong backing in Parliament
India FTA wins strong backing in Parliament
September 16, 2026
Labour proposes 'crack down' on price gouging by large companies, if elected
Labour proposes 'crack down' on price gouging by large companies, if elected
September 16, 2026
Two dead after truck and car crash in Karapiro
Two dead after truck and car crash in Karapiro
September 16, 2026
Woman photographed fugitive Tom Phillips with his missing children, but police were diverted
Woman photographed fugitive Tom Phillips with his missing children, but police...
September 15, 2026
Te Ara Putanga: How cricket is helping strengthen Māori Culture
Te Ara Putanga: How cricket is helping strengthen Māori Culture
September 14, 2026
NZ overseas visitor arrivals exceed pre-Covid levels for first time in July
NZ overseas visitor arrivals exceed pre-Covid levels for first time in July
September 14, 2026
Indian family targeted in alleged racist abuse at Christchurch park
Indian family targeted in alleged racist abuse at Christchurch park
September 14, 2026
Indian businesses report ‘encouraging’ turnaround in crime
Indian businesses report ‘encouraging’ turnaround in crime
September 11, 2026
New Zealand First unveils plans for dramatic overhaul of immigration system
New Zealand First unveils plans for dramatic overhaul of immigration system
September 11, 2026
‘Butter Chicken Tsunami’ takes a positive turn as National's Lalit Arya rallies Ōtāhuhu
‘Butter Chicken Tsunami’ takes a positive turn as National's Lalit Arya rallies...
September 11, 2026
India free trade deal moves step closer as Select Committee backs bill
India free trade deal moves step closer as Select Committee backs bill
September 11, 2026
$555k tax offending: Father jailed while mother spared prison for children
$555k tax offending: Father jailed while mother spared prison for children
September 10, 2026
Thousands underpaid after MSD benefit errors, review finds
Thousands underpaid after MSD benefit errors, review finds
September 10, 2026
Shraddha Ghee in New Zealand: Manufacturer confirms NZ exports are separately tested, with India action limited to the domestic market
Shraddha Ghee in New Zealand: Manufacturer confirms NZ exports are separately...
September 10, 2026
Bribery, corruption and fraud allegations across driver licensing system investigated
Bribery, corruption and fraud allegations across driver licensing system...
September 10, 2026
Kaihu dog attack: Owner charged with manslaughter after woman’s death
Kaihu dog attack: Owner charged with manslaughter after woman’s death
September 9, 2026
Person killed in train incident at Auckland station
Person killed in train incident at Auckland station
September 9, 2026
Superette owner on the brink of bankruptcy after nine months of roadworks
Superette owner on the brink of bankruptcy after nine months of roadworks
September 9, 2026
Avondale crash victim Bhupesh Patel dies after three days
Avondale crash victim Bhupesh Patel dies after three days
September 8, 2026
Toddler found in suitcase on bus : Woman ruled not criminally responsible
Toddler found in suitcase on bus : Woman ruled not criminally responsible
September 8, 2026
Crash between truck and bus blocks SH1 in Auckland
Crash between truck and bus blocks SH1 in Auckland
September 8, 2026
New Zealand through an Indian journalist’s lens
New Zealand through an Indian journalist’s lens
September 7, 2026
Hipkins brushes off ‘horror poll’: ‘We’re going in to win’
Hipkins brushes off ‘horror poll’: ‘We’re going in to win’
September 7, 2026
NZ First candidate’s abortion claims fact-checked against New Zealand law
NZ First candidate’s abortion claims fact-checked against New Zealand law
September 7, 2026
Explainer: What are the rules around election advertising?
Explainer: What are the rules around election advertising?
September 7, 2026
Auckland Airport to change security, passport control order for international travellers
Auckland Airport to change security, passport control order for international...
September 7, 2026
Tenancy Tribunal orders tenant to clean rubbish-filled room after odour complaints
Tenancy Tribunal orders tenant to clean rubbish-filled room after odour...
September 7, 2026
'We can do a whole lot more': NZ-Canada trade announcement coming soon, minister says
'We can do a whole lot more': NZ-Canada trade announcement coming soon,...
September 5, 2026
Person pulled from water during Canterbury incident
Person pulled from water during Canterbury incident
September 5, 2026
Second patient dies in Waikato Hospital toilet in two months
Second patient dies in Waikato Hospital toilet in two months
September 5, 2026
Two NZ flags mistakenly displayed at Aussie Parliament celebration
Two NZ flags mistakenly displayed at Aussie Parliament celebration
September 4, 2026
Two dead after alleged shotgun theft leads to firearms incident in Nelson
Two dead after alleged shotgun theft leads to firearms incident in Nelson
September 4, 2026
NZ-India free trade deal could take effect next month, PM Luxon hints
NZ-India free trade deal could take effect next month, PM Luxon hints
September 4, 2026
Restaurant business, owner fined $130,000 over worker exploitation
Restaurant business, owner fined $130,000 over worker exploitation
September 3, 2026
Police find body in search for man linked to mother’s death
Police find body in search for man linked to mother’s death
September 3, 2026
MP defends knitting in Parliament, says it helps her concentrate
MP defends knitting in Parliament, says it helps her concentrate
September 3, 2026
Explainer: Why you need to enrol to vote by 25 October
Explainer: Why you need to enrol to vote by 25 October
September 3, 2026
NZ’s world's heaviest endangered parrot makes a remarkable comeback
NZ’s world's heaviest endangered parrot makes a remarkable comeback
September 2, 2026
Four friends continue desperate search for missing mate in Nepal
Four friends continue desperate search for missing mate in Nepal
September 2, 2026
Reserve Bank hikes official cash rate
Reserve Bank hikes official cash rate
September 2, 2026
Woman killed in Manurewa crash identified as 27-year-old Monique Lay
Woman killed in Manurewa crash identified as 27-year-old Monique Lay
September 1, 2026
Govt to start free cervical screening for women- read to know when it begins
Govt to start free cervical screening for women- read to know when it begins
September 1, 2026
Woolworths NZ plans to cut about 130 customer care jobs
Woolworths NZ plans to cut about 130 customer care jobs
September 1, 2026
Wayne Brown harassed RNZ employee with 'terrorist' comment - commissioner
Wayne Brown harassed RNZ employee with 'terrorist' comment - commissioner
September 1, 2026
Family of New Zealand woman missing in Nepal flash flood dismisses false rescue reports
Family of New Zealand woman missing in Nepal flash flood dismisses false rescue...
September 1, 2026
Labour promises every graduate nurse will get a job
Labour promises every graduate nurse will get a job
August 31, 2026
NZ man missing in Nepal flash flood 'dreamed of pilgrimage for years'
NZ man missing in Nepal flash flood 'dreamed of pilgrimage for years'
August 31, 2026
Shane Jones accuses kiwifruit industry of 'slave practices
Shane Jones accuses kiwifruit industry of 'slave practices
August 31, 2026
Pak’nSave security guard forced cucumber into shopper’s mouth before extorting money
Pak’nSave security guard forced cucumber into shopper’s mouth before extorting...
August 31, 2026
Meth smuggler told judge he thought $1m haul hidden in stock pot was gold
Meth smuggler told judge he thought $1m haul hidden in stock pot was gold
August 31, 2026
Dozens brave Auckland rain to honour Nepal flash flood victims
Dozens brave Auckland rain to honour Nepal flash flood victims
August 29, 2026
Heavy rain heads for North Island as slips disrupt Otago highway
Heavy rain heads for North Island as slips disrupt Otago highway
August 28, 2026
Huge fire engulfs Glenfield home as firefighters battle blaze
Huge fire engulfs Glenfield home as firefighters battle blaze
August 28, 2026
Immigration checkpoint reportedly swept away in Nepal flash flood
Immigration checkpoint reportedly swept away in Nepal flash flood
August 28, 2026
Kiwibank urges RBNZ to pause further interest rate hikes
Kiwibank urges RBNZ to pause further interest rate hikes
August 28, 2026
Labour promises not to increase fuel excise for a full term
Labour promises not to increase fuel excise for a full term
August 28, 2026
Road rules: What drivers need to know when they see purple flashing lights
Road rules: What drivers need to know when they see purple flashing lights
August 28, 2026
Person injured after car crashes into Palmerston North house
Person injured after car crashes into Palmerston North house
August 27, 2026
New Zealanders missing after flash flood in Nepal identified
New Zealanders missing after flash flood in Nepal identified
August 27, 2026
NZ mum of two among five Kiwis missing after Nepal floods
NZ mum of two among five Kiwis missing after Nepal floods
August 27, 2026
Man charged with human trafficking accused of deceiving staff recruited from overseas
Man charged with human trafficking accused of deceiving staff recruited from...
August 27, 2026
Couple leave NZ with newborn as they face $32,000 hospital bill
Couple leave NZ with newborn as they face $32,000 hospital bill
August 27, 2026
Indian woman in New Zealand calls public transport a ‘real struggle’, urges newcomers to budget for a car
Indian woman in New Zealand calls public transport a ‘real struggle’, urges...
August 26, 2026
Akl ECE teacher Shifali Arora censured after slapping 4-year-old boy
Akl ECE teacher Shifali Arora censured after slapping 4-year-old boy
August 26, 2026
‘He told his wife that he was alright’: Kerala man dies 'suddenly' in Hamilton
‘He told his wife that he was alright’: Kerala man dies 'suddenly' in Hamilton
August 26, 2026
Hit-and-run victim remains in ICU as witnesses face online threats
Hit-and-run victim remains in ICU as witnesses face online threats
August 25, 2026
Luxon pushes to ban social media for under-16s as Act and NZ First oppose move
Luxon pushes to ban social media for under-16s as Act and NZ First oppose move
August 24, 2026
Labour Party reveals its 2026 campaign slogan
Labour Party reveals its 2026 campaign slogan
August 24, 2026
Satvik Nainwal’s driveway death during Diwali preparations was ‘preventable’, coroner finds
Satvik Nainwal’s driveway death during Diwali preparations was ‘preventable’,...
August 24, 2026
Two teens charged after police officer struck by stolen car
Two teens charged after police officer struck by stolen car
August 23, 2026
Wellington businessman Amandeep Bakshi wins $200,000 over defamatory TikTok video
Wellington businessman Amandeep Bakshi wins $200,000 over defamatory TikTok...
August 22, 2026
How immigration has been used to win votes in New Zealand elections
How immigration has been used to win votes in New Zealand elections
August 22, 2026
‘Acting east’: Foreign policy analyst Dhruva Jaishankar on why India is widening its Pacific ambitions
‘Acting east’: Foreign policy analyst Dhruva Jaishankar on why India is...
August 21, 2026
Police close Papatoetoe election fraud investigation due to insufficient evidence
Police close Papatoetoe election fraud investigation due to insufficient...
August 21, 2026
Fiji church leaders told to lead by example, cut back on kava, quit smoking
Fiji church leaders told to lead by example, cut back on kava, quit smoking
August 21, 2026
Auckland councillor condemns Manurewa electoral fraud claims
Auckland councillor condemns Manurewa electoral fraud claims
August 21, 2026
Teacher censured over touching of vulnerable homestay student
Teacher censured over touching of vulnerable homestay student
August 21, 2026
NZ’s iconic wine festival on hold after 41 years
NZ’s iconic wine festival on hold after 41 years
August 21, 2026
Greens promise to restore and expand school lunch programme
Greens promise to restore and expand school lunch programme
August 20, 2026
Four months on, still no charges in death of man in Fiji military custody
Four months on, still no charges in death of man in Fiji military custody
August 20, 2026
ANZ worker resigned for new job, then sought redundancy payout
ANZ worker resigned for new job, then sought redundancy payout
August 20, 2026
25 years of warnings preceded fatal Mt Maunganui landslide, review finds
25 years of warnings preceded fatal Mt Maunganui landslide, review finds
August 19, 2026
Family who’ve never visited NZ buy Auckland home for more than $3m
Family who’ve never visited NZ buy Auckland home for more than $3m
August 19, 2026
School absences due to illness at highest level in three years
School absences due to illness at highest level in three years
August 18, 2026
Dozens of jobs at risk as 50-year-old NZ business proposes closure
Dozens of jobs at risk as 50-year-old NZ business proposes closure
August 18, 2026
Ministers apologise as error disrupts winter energy payments for 15,000 people
Ministers apologise as error disrupts winter energy payments for 15,000 people
August 18, 2026
Seen a green flashing light in a car?Here's what you are legally required to do
Seen a green flashing light in a car?Here's what you are legally required to do
August 18, 2026
Most Read
1
Three weeks after becoming a father again, Harsh Sharma dies in Australia
2
Avondale crash victim Bhupesh Patel dies after three days
3
FSSAI prohibits sale of Shraddha, Shree Saras, Gokul ghee manufactured by Daman-Based SDP Industries over adulteration concerns
4
Couple leave NZ with newborn as they face $32,000 hospital bill
5
Akl ECE teacher Shifali Arora censured after slapping 4-year-old boy
6
‘He told his wife that he was alright’: Kerala man dies 'suddenly' in Hamilton
7
Sick child, no appointment: Indian mother’s NZ healthcare struggle sparks debate
8
Indian couple’s fourth refugee claim rejected as Tribunal says claims ‘border on the abusive’
9
Kmart to open New Zealand’s largest store next month
10
Two women charged in alleged $5m mortgage fraud scheme

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Friday, September 18, 2026
Volume 17 . Issue 37
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