Unmatched service rewards Mercedes-Benz van salesman
“Quality service, prioritising the needs of your customer and giving more than a satisfactory result is the key to a good salesmanship,” states the award-winning van salesman Vijay Chhagn.
A third generation Indian, born and brought up in Pukekohe, Chhagn has been in the automobile business for almost all his life. He started as a diesel apprentice at a local Ford dealer and slowly progressed into sales, eventually landing at the Mercedes-Benz commercial showroom a year-and-a-half back.
Chhagn was awarded the honour of the Best Performing Mercedes-Benz Van salesperson of the year 2015 for the second consecutive time this year. The salesman at Trucks and Trailers Limited in Manukau City claims that his unmatched service, customer relationship skills, the products itself and the highest vehicle sales have earned him this prestigious award.
The van business has grown a lot in the past few years with many sectors requiring a multipurpose and customised vehicle to cater to the high and demanding needs of the market.
“With the growth in parcels and couriers’ delivery business, there has been a good demand and response for vans, apart from enquiries from other sectors of the market too,” added Chhagn.
He outlined that there has been a good demand in the market especially from the tourism industry where individuals and companies are asking for customised vehicles for weekend getaways and also for renting it out to tourists.
“We get 12–15 tourist vans enquiries every week. Tradesmen and professionals such as electricians, plumbers and builders need such vehicles for their businesses. They have their individual specific requirements such as what colour van they need, cabins, spacing, the number of windows and doors and we cater to their needs.”
Truck and Trailers Limited in Manukau City does more than just selling the commercial vehicles. The outlet provides finance options, repairs, modifications and turnkey solutions as per the market needs.
There are 15–16 Mercedes-Benz commercial vehicle stores across New Zealand and Chhagn is one of the top sellers in the country.
Mercedes-Benz is renowned for its quality and a wide range of personal and commercial vehicles. At his dealership, the vehicles are modified with enhanced car-like features such as rear view and blind spot assists, safety alarms and parking assistance providing every safety aspect possible for a heavy vehicle.
“Before I joined this company, the previous salesperson had sold 50 vans in a year. I joined in August 2013 and within a year, I sold 67 vans and was the highest seller of the country that year. I have come out as the best salesman for Mercedes-Benz vans this year too.”
Chhagn has come a long way from being an apprentice to moving up to sales in John Deere Tractor company in Pukekohe, the first truck company in New Zealand. He has worked with Toyota in Penrose and then after a brief period, progressed to a family-owned Mercedes-Benz and Freightliner Dealership Truck and Trailers Limited, who were also the winners of the Best Performing (Van) Dealer for 2015.
Chhagn belongs to a family based in Pukekohe. His ancestors hailed from Gujarat, India and had initially settled in Whakatane in the Bay of Plenty region. They moved to Pukekohe where they took up farming for their livelihood. He has engaged actively in community events and activities in his region and is a certified automobile engineer.
“It is not just the sales that matter, the after sales service, tech support, maintenance and ongoing relationship that bring us the most number of customers plus the Mercedes-Benz’s St John’s Ambulances are a big selling point for us,” says Chhagn.
“Quality service, prioritising the needs of your customer and giving more than a satisfactory result is the key to a good salesmanship,” states the award-winning van salesman Vijay Chhagn.
A third generation Indian, born and brought up in Pukekohe, Chhagn has been in the automobile business for...
“Quality service, prioritising the needs of your customer and giving more than a satisfactory result is the key to a good salesmanship,” states the award-winning van salesman Vijay Chhagn.
A third generation Indian, born and brought up in Pukekohe, Chhagn has been in the automobile business for almost all his life. He started as a diesel apprentice at a local Ford dealer and slowly progressed into sales, eventually landing at the Mercedes-Benz commercial showroom a year-and-a-half back.
Chhagn was awarded the honour of the Best Performing Mercedes-Benz Van salesperson of the year 2015 for the second consecutive time this year. The salesman at Trucks and Trailers Limited in Manukau City claims that his unmatched service, customer relationship skills, the products itself and the highest vehicle sales have earned him this prestigious award.
The van business has grown a lot in the past few years with many sectors requiring a multipurpose and customised vehicle to cater to the high and demanding needs of the market.
“With the growth in parcels and couriers’ delivery business, there has been a good demand and response for vans, apart from enquiries from other sectors of the market too,” added Chhagn.
He outlined that there has been a good demand in the market especially from the tourism industry where individuals and companies are asking for customised vehicles for weekend getaways and also for renting it out to tourists.
“We get 12–15 tourist vans enquiries every week. Tradesmen and professionals such as electricians, plumbers and builders need such vehicles for their businesses. They have their individual specific requirements such as what colour van they need, cabins, spacing, the number of windows and doors and we cater to their needs.”
Truck and Trailers Limited in Manukau City does more than just selling the commercial vehicles. The outlet provides finance options, repairs, modifications and turnkey solutions as per the market needs.
There are 15–16 Mercedes-Benz commercial vehicle stores across New Zealand and Chhagn is one of the top sellers in the country.
Mercedes-Benz is renowned for its quality and a wide range of personal and commercial vehicles. At his dealership, the vehicles are modified with enhanced car-like features such as rear view and blind spot assists, safety alarms and parking assistance providing every safety aspect possible for a heavy vehicle.
“Before I joined this company, the previous salesperson had sold 50 vans in a year. I joined in August 2013 and within a year, I sold 67 vans and was the highest seller of the country that year. I have come out as the best salesman for Mercedes-Benz vans this year too.”
Chhagn has come a long way from being an apprentice to moving up to sales in John Deere Tractor company in Pukekohe, the first truck company in New Zealand. He has worked with Toyota in Penrose and then after a brief period, progressed to a family-owned Mercedes-Benz and Freightliner Dealership Truck and Trailers Limited, who were also the winners of the Best Performing (Van) Dealer for 2015.
Chhagn belongs to a family based in Pukekohe. His ancestors hailed from Gujarat, India and had initially settled in Whakatane in the Bay of Plenty region. They moved to Pukekohe where they took up farming for their livelihood. He has engaged actively in community events and activities in his region and is a certified automobile engineer.
“It is not just the sales that matter, the after sales service, tech support, maintenance and ongoing relationship that bring us the most number of customers plus the Mercedes-Benz’s St John’s Ambulances are a big selling point for us,” says Chhagn.
Leave a Comment