ISSUE
Friday, August 15, 2025
Volume 16 . Issue 72
Insurance industry leader Darrin Franks has joined Global Financial Services Ltd as Management Strategy Consultant to improve the customer experience for home loans as well as insurance.
Until 2013, Darrin was heading distribution and marketing at AIA Insurance—the life insurance market leaders in Asia Pacific region. Darrin has been working as a management consultant at his company Conetworkz Management Solutions. He brings valuable expertise of more than 20 years in the insurance industry in New Zealand with leading companies such as Asteron and Sovereign.
Founded by Ajay Kumar in 1999, Global Financial Services Ltd (GFS) is New Zealand's leading mortgage and insurance advisory, having arranged more than $3 bn in loans and $2.5 bn in insurance. Customers of GFS will benefit from Darrin’s expertise.
“We feel that with the vast knowledge and experience of Darrin Franks, GFS will be able to deliver excellent customer service for both mortgage and insurance.
The GFS team will benefit in learning best practices and advising customers on choosing the right insurance at the right price,” says Mr Kumar.
GFS has focused on complete clarity to the customer at the time the insurance application is filled as well as an ongoing annual review of insurance policies. So far, its claim settlement ratio in respect of life insurance is 100%. Darrin and Ajay aim to work together to improve the end to end processes so that customers get the best advice and assistance.
Global Financial Services Ltd is one of the financial advisers who are successfully serving the Indian community continuously for more than 16 years. The company has won 22 prestigious awards including top advisor awards from ANZ Bank, ASB Bank and AIA Insurance and The New Zealand Mortgage Magazine.
Insurance industry leader Darrin Franks has joined Global Financial Services Ltd as Management Strategy Consultant to improve the customer experience for home loans as well as insurance.
Until 2013, Darrin was heading distribution and marketing at AIA Insurance—the life insurance market leaders...
Insurance industry leader Darrin Franks has joined Global Financial Services Ltd as Management Strategy Consultant to improve the customer experience for home loans as well as insurance.
Until 2013, Darrin was heading distribution and marketing at AIA Insurance—the life insurance market leaders in Asia Pacific region. Darrin has been working as a management consultant at his company Conetworkz Management Solutions. He brings valuable expertise of more than 20 years in the insurance industry in New Zealand with leading companies such as Asteron and Sovereign.
Founded by Ajay Kumar in 1999, Global Financial Services Ltd (GFS) is New Zealand's leading mortgage and insurance advisory, having arranged more than $3 bn in loans and $2.5 bn in insurance. Customers of GFS will benefit from Darrin’s expertise.
“We feel that with the vast knowledge and experience of Darrin Franks, GFS will be able to deliver excellent customer service for both mortgage and insurance.
The GFS team will benefit in learning best practices and advising customers on choosing the right insurance at the right price,” says Mr Kumar.
GFS has focused on complete clarity to the customer at the time the insurance application is filled as well as an ongoing annual review of insurance policies. So far, its claim settlement ratio in respect of life insurance is 100%. Darrin and Ajay aim to work together to improve the end to end processes so that customers get the best advice and assistance.
Global Financial Services Ltd is one of the financial advisers who are successfully serving the Indian community continuously for more than 16 years. The company has won 22 prestigious awards including top advisor awards from ANZ Bank, ASB Bank and AIA Insurance and The New Zealand Mortgage Magazine.
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