Fear of so-called culture shock often drives newcomers into hiding from their own goals. Yet, one shy woman’s journey reveals such negativities transformed into their exact opposite.

Preeti Mann, 2006 Restaurant Manager of the Year awardee, urges recent-Kiwis to ready themselves for any recreation of their expectations either ‘up or down’. “Only then will they be fully getting to grips with the reality of new lives here.”

Eventually, training between 160-200 managers and general staff yearly, ex-Jalandhari Preeti recalled her 1994 NZ beginning as ‘Point Zero’. Newly married, though housebound in smaller town Napier, she was oddly inspired by American TV talk shows.

Though larrikin-style the broadcasts helpfully unveiled women’s universal freedom. “The psychology and safety of my own culture was at that time lost to me,” cited this former teacher of PE and social science. That, additionally, drove the ‘new’ Preeti into a fast food-related career, one highlight of which saw her attain 2011-14 management of HR and national training.

While restaurants are of bricks and mortar, progress of their staff depends on the softer, emotional reality of “no jobs being neither greater nor lesser. Every aspect being vital.” As the first woman whose management included equipment maintenance, Preeti once surprised two ex-patriot male colleagues by fixing a faulty deep fryer. Struck by sudden confidence in her, the two then ‘confided’ a beverage dispenser needed similar attention. “Management, migration, all the major forward steps are about our being part of everything around us. The way ahead is to lessen our dependence on others.”

Conceding the need for forward planning and other such other such ‘roadmaps’, Preeti surmises any achievement as “the blending of heart with head. When managers know every job with their own hands, they will know the hardships of those who do it daily.”

Though goodwill seems more a personality trait than a necessity, Preeti built upon it her 2008-12 area overseeing of 15 quick service restaurants. Near invisible to the untrained eye, this morale building translated immediately into revenue return even for once-problematic properties. The year 2014 finds her with the Training Bureau, involved with preparation of hospitality staff for liquor qualification certificates.

The closing entreaty of this once ‘lost’ newcomer is for her universal fellows to truly live the similarity between personal and professional success.

“Give and take. Work between the realities of:
a) Adaption: If an employer appreciates removal cultural beads and bracelets during work hours, simply do so.
b) Acceptance: Take aboard all duties .This is the way to keep work in your heart and heart in your work.
c) Expectation: Surely we can hope in return, for a little consideration from others.”