If your business is opening at Alert Level 2, you have until 11.59pm Tuesday, 14 September 2021 to get your systems set up.
Many businesses and locations are required to take steps to ensure a people can easily make a record when they visit.
If your business was open at Alert Level 3, you should already have systems set up.
You legally must have more than one way for people to record their visit, especially for people who are not able to scan QR codes.
Your system for recording customers and visitors can include:
If you are the person in charge of a business, location or event, you legally must make sure you have safe and secure systems and processes in place so that everyone working on or visiting your premises can scan in or provide their details in an electronic or paper-based manual process, no matter how long they are there for. This includes workers, contractors, customers, and volunteers.
You still need to continue displaying your QR code poster even if you are not required to collect customer records.
Business.govt.nz has guidance on record keeping.
Record keeping involves collecting the details of all workers, customers, and visitors who visit your workplace or location. If there is a case of COVID-19 in the community, public health officials and contact tracers will use this information to identify people who may have been exposed to COVID-19.
When businesses and event organisers keep records of who was at their workplace or location, it makes contact tracing faster and more efficient.
Good record keeping and fast contact tracing will help stop the spread of COVID-19, and protect our businesses, communities and each other. Contact records are personal information and need to be kept safe and secure to maintain and build trust in the contact tracing system.
At all Alert Levels, certain businesses and event organisers legally must have a way for customers and visitors to record that they have entered their premises or attended a gathering or event.
You must have ways to record a visit if you are:
For more visit
https://covid19.govt.nz/business-and-money/businesses/record-keeping-and-contact-tracing/