Dale Machado, a student of Professional Business and Restaurant School, a part of the Cornell Education Group, recently won silver in the nationals of New Zealand Hospitality Championships 2017, held in association with NZ Chef Associations – a feat that many industry experts say is no mean achievement.

Dale was one of the award winners of the Professional Business and Restaurant School to bring Training Establishment of the Year Award once again to the school.

Dale, as she wants to be called, started her journey in the hospitality industry with a thirst to learn in a small café in the cosmopolitan city of Mumbai in India.

The short stint at that local cafe ignited the desire in Dale, to remain in the industry and spread the light and warmth of hospitality. Keeping this in mind,Dale chose to study in New Zealand.

Moving to New Zealand was easy for Dale because of the continual support from her family and the assurance that she consistently received from them that she could achieve anything that she set out to achieve.

Dale started her studies at the Professional Business and Restaurant School with an eagerness to learn, participating and volunteering in everything that would contribute towards her learning.

It was during her learning days at  the institute that the burning desire of doing something in the hospitality industry was shaped into a skilled-craft, under the watchful and at times, demanding supervision of tutors.  

Dale had special words of thanks for her tutor Larson Menezes, who she said was quite influential in her development as a hospitality professional.

“He was greatly influential in guiding me and always being there when I needed advice and help,” Dale told The Indian Weekender.

“Dale is a confident learner and implements creative techniques when she is behind the bar. She stands an example of what we teach at Professional Business and Restaurant School,” Larson Menezes told The Indian Weekender.

The strength of multiculturalism

, Dale said that the opportunity to study and work in a multi-ethnic background had been a great strength in her preparedness for the evolving landscape of the hospitality industry.

“While studying with people from various ethnic backgrounds I have learnt different cultures and how to interact with people, knowing their cultural norms, which is essential especially when working in this industry as we meet people from diverse ethnicities,” Dale said.

Internship helps

Dale had another first to  her name when she became the first intern at Grand Millennium Auckland to be hired directly.

She had started a three-month internship with the organisation with a simple aim of giving her best and not expecting much.

However, she was delighted when her internship stint ended with a part-time role in the world-renowned hotel.  

Dale then found a role, giving her the opportunity to learn and develop her skills and giving her more industry exposure, as a food and beverage attendant in banquets at the Hilton Auckland.

This role has given her the opportunity to work and learn in other departments and sub-departments and enhance her experience and develop her skills even more.

“It is students like Dale Machado who brings value to New Zealand are key examples of what Professional Business and Restaurant School stands for,”  Jayaraj Arul Samji, Marketing Manager, PBRS said.